For your home
Wi-Fi that won't behave, cameras and smart devices to set up, a new PC to choose, or a worry about viruses and lost files. Start with a free 30-minute intro call, or pick a fixed-price package below.
Remote help anywhere in the United States, and in person in the Farragut and Knoxville, Tennessee area.
Home packages
Fixed-price packages for the most common home technology questions. Not sure which fits? Start with the free intro call and I'll recommend one.
$149
Not sure what to buy? We talk through how you'll use it and your budget, and you get clear picks instead of a wall of specs.
$249
Building your own, or having one built? Get a parts list that works together and a plan for putting it all together.
$199
Dead zones, slow speeds, or a network that has outgrown your home? We find the cause and map out the fix.
$225
Planning security cameras or a smart home? Get a plan that fits your house, your budget, and the way you live.
$149
Protect your PC and your files before something goes wrong, with guidance you can follow yourself.
$249
A slow, infected, or cluttered PC cleaned up and protected so it stays that way, done remotely over a secure screen-sharing session.
No guarantee of data recovery, so back up first if you can.
How the plan packages work: a few questions when you book, a 30 to 45 minute call, a written plan within about two business days, and 7 days of email follow-up on that plan.
Add-ons: remote setup help when your wiring or equipment is already in place, at $125 an hour with a one-hour minimum. Quote reviews are available as a Focused Consultation.
Just have a question?
Not every question needs a package. If you have one decision or problem to work through, book a session and leave with a clear next step.
One focused question, answered with a clear next step.
Good for: “Is this router right for my house?” or “Does this quote look fair?”
Includes a short written recap
Work through the options and tradeoffs for a bigger decision.
Good for: A Wi-Fi redesign, a new PC build, or a smart home plan.
Includes a short written recap
An extended working session that ends with a plan you can carry out.
Good for: Several connected decisions, or a security and backup review.
Includes a short written recap
Before a paid session, I'll ask a few questions so we use the time well. Afterward you'll get a short written recap with key points and next steps. Larger projects or hands-on help are quoted separately, before any work starts.
Not sure which to pick? Start with the free intro call and I'll recommend one.
Reschedule at no charge or cancel for a full refund with at least 24 hours' notice.
Start with a free 30-minute intro call and I'll recommend a package or session that fits.
Book a free intro callQuestions
I start with advice. When the groundwork is already in place, for example cabling already run for security cameras, I can often handle the setup remotely, or walk you through it, for a flat or hourly fee. For physical work like running cable, I'll help you find a qualified contractor and review their quotes. You hire and pay any contractor directly.
If you suspect a virus, disconnect the device from the internet and avoid signing in to accounts on it. If files are missing, stop using the device and don't reformat or reinstall. Then reach out. I offer PC clean-up and virus removal as a flat-fee package, and if it's not the right fit, I'll help you decide whether you need a local repair or data-recovery service.
Almost all of my work is remote, by phone, video call, and secure screen sharing, so you can be anywhere in the United States. If you are in the Farragut or Knoxville, Tennessee area and something really needs someone in the room, I can often come to you.
You start every session by booking with me, and I send the session link directly to you at the time we've agreed. Sessions run on Zoho Assist, a widely used remote support tool: you click the link, enter your name, and join. You can watch everything I do and end it at any time. I will never contact you out of the blue, ask for your passwords, or ask you to install anything unrelated to our session. When we finish, I close the connection, I don't keep access to your computer, and you can remove the Zoho Assist app afterward.
Not during the free call. If there's a fit, we agree on what we'll do, what you'll get, and the price before any paid work begins.
Still have a question? Book a free intro call.
